Before you start playing, take a moment to understand our platform guidelines. These Terms are designed to protect your rights as a player and ensure a fair, transparent experience for everyone.
Here are six key highlights from lv99's Terms and Conditions in an easy-to-understand format, before you read the full document.
All registrations and gaming activity on lv99 are restricted to individuals aged 18 and above only. Accounts found to be in violation of this requirement will be terminated immediately without a refund.
Each individual is only permitted to hold one active account at lv99. Registering multiple accounts to obtain additional bonuses is strictly prohibited and may result in account suspension.
All bonuses received at lv99 are subject to wagering requirements clearly stated on each offer. Bonus funds may not be withdrawn until the wagering requirements have been fully met.
You are fully responsible for the security of your password and all activity on your account. lv99 recommends enabling two-factor authentication and not sharing your login credentials with anyone.
All withdrawals from lv99 must be made to a bank account or digital wallet registered in your own name. Transfers to third-party accounts are not permitted for security reasons.
Lv99 reserves the right to update these Terms and Conditions at any time with reasonable notice. Continued use of the platform after any changes is considered acceptance of the new terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and the lv99 platform ("we", "lv99", or "the platform"). This document governs all aspects of platform use, including account registration, deposits, withdrawals, participation in games, and the use of any promotions or bonuses.
By accessing, registering for, or using any part of the lv99 platform, you expressly and voluntarily accept all terms stated herein. This acceptance takes full effect when you click the "Register" button or take any action indicating your consent to use our services.
These Terms should be read together with Privacy Policy and the Responsible Gaming all of which together form one overall agreement between you and lv99.
To register and use the lv99 platform, you must meet the following eligibility requirements:
Lv99 reserves the right to request proof of identity or age at any time to verify your eligibility. Failure to provide the required documents within the specified timeframe may result in your account being suspended until verification is complete.
The lv99 account registration process requires you to provide accurate, current, and complete information. All details submitted during registration must be truthful, and you are responsible for keeping your data up to date.
As a responsible platform, lv99 implements a Know Your Customer (KYC) process to verify player identities. You may be required to provide the following documents:
Each player is only permitted to hold one active account at lv99 at any given time. Registering multiple accounts — whether using different names, phone numbers, email addresses, or IP addresses — is strictly prohibited and may result in all associated accounts being closed without notice.
You are fully responsible for keeping your login credentials confidential. lv99 will not be liable for any losses arising from unauthorised use of your account due to negligence in safeguarding your password. Please contact our support team immediately if you suspect any unauthorised activity on your account.
Lv99 supports a variety of local Malaysian deposit methods including FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and GrabPay. All deposits are processed through secure payment infrastructure protected by 256-bit SSL encryption.
Lv99 processes withdrawals automatically within 5 to 15 minutes for players who have completed KYC verification. Withdrawals requiring manual review may take slightly longer.
Lv99 reserves the right to delay or cancel a withdrawal if there is reasonable cause to believe it is connected to fraudulent activity, money laundering, or a breach of terms. In such cases, we will notify you and request further information to complete the review.
Lv99 offers a wide range of bonuses and promotions for both new and existing players. All bonuses are subject to the specific terms stated on each offer. The following general terms apply to all bonuses:
All games available on the lv99 platform are provided by internationally licensed software providers. Each game has its own rules displayed within the game interface.
The following activities are strictly prohibited on the lv99 platform and may result in immediate account closure, forfeiture of balance, and/or legal action:
Lv99 uses a sophisticated fraud detection system to monitor suspicious activity. We cooperate with relevant authorities and may share account information when required by law.
Lv99 reserves the right to suspend or close a player's account in the following situations:
If you wish to close your account voluntarily, please contact the lv99 support team via live chat. Any valid cash balance will be processed for withdrawal in the usual manner, subject to the completion of all relevant checks.
Lv99 provides this platform on an "as is" basis and makes no express or implied warranties regarding the reliability, accuracy, or fitness of the platform for any particular purpose, to the extent permitted by applicable law.
Under all circumstances, lv99's maximum liability to you shall not exceed the total amount you have deposited within the 30 days preceding the liability claim.
Lv99 is committed to protecting your privacy and personal data. The collection, use, and storage of your personal data is governed by our Privacy Policy which forms part of this overall agreement.
Lv99 cares about the well-being of our players and is committed to promoting responsible gaming. We provide a range of tools and resources to help players manage their gaming activity:
For more information and guidance on responsible gaming, please visit the Responsible Gaming ours. If you or someone you know is experiencing gambling-related issues, please seek professional help immediately.
Lv99 reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time. Material changes will be communicated to registered users via in-platform notifications or email at least seven (7) days before the changes take effect, except in circumstances requiring immediate action for security or legal reasons.
Continued use of the lv99 platform after any updated Terms take effect will be considered acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and contact customer support to close your account.
The latest version of these Terms and Conditions is always available on this page, and the date of the most recent update is displayed at the top of the document.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, the lv99 support team is available to assist you at any time.
For general frequently asked questions, you can also refer to our FAQ which covers a wide range of topics including accounts, deposits, withdrawals, and bonuses.